Refund Policy

Cora Bonito products are personalized digital experiences created from information you provide. This policy explains how we handle cancellations, technical failures, and refund requests.

Before creation begins

If payment was confirmed but you have not submitted the private intake or started creation, contact us promptly. We will review whether the order can be cancelled and refunded.

After a personalized product is created

Because the product is made specifically for you and delivered digitally, purchases are generally final once creation has begun or the PDF has been delivered. We will still make things right when there is a verified duplicate charge, a permanent non-delivery, a corrupted or unusable file, or a technical failure that prevents us from creating the product.

Corrections and replacements

A preference about the symbolic interpretation is not normally a defect. If we used information different from what you submitted, calculated a supplied fact incorrectly, or delivered the wrong file, we may correct or replace the product at no additional cost.

How to request help

Email hello@corabonito.com within seven days of the purchase. Include the purchasing email, product name, transaction date, and a short description of the issue. Do not send passwords or full payment-card details.

Processing

Approved refunds are returned through the original payment method. Processing time may depend on PayPal and your financial institution. Nothing in this policy limits any refund, cancellation, or consumer right that applies under law.